In this episode, Mike Campion dives deep into the nuances of transitioning away from a manager in a cleaning company, highlighting the significance of staying attuned to evolving business needs. With a focus on practical strategies, he advocates for hiring a scheduler and leveraging an answering service to optimize workflow efficiency. Moreover, Mike addresses common apprehensions surrounding such transitions, offering reassurance and emphasizing the importance of transparent communication and trust-building within the team.
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