Welcome, Cleaning Nation! This is Lindsay Bjorklund, I am the Client Happiness Manager at Grow My Cleaning Company. Today, we are going to deep dive into something that I get asked so much about how to do which is: VA 101 for your Cleaning Company. You think, “What does the Client Happiness Manager have to do with our VA’s?” While I specialize on the client end of stuff and serving our clients with what they need, I still perform the day-to-day operations of GMCC, and I manage our current three VA's. Also, as a side note, VA simply stands for Virtual Assistants.
What is a Virtual Assistant? A Virtual Assistant is an independent contractor who provides administrative services to clients while working outside of the client's office virtually (not on location).
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