On today’s episode, Mike talks with Dave Nevogt from Hubstaff about Maximizing Employee Efficiency through the use of Hubstaff App!
Listen in on how you can track your employees and gather data on how and where you are losing time and money on each of your accounts.
Don't miss out on the special offer Hubstaff is making available to our loyal listeners!
Hubstaff provides a simple but effective time tracking tools for Windows, Mac, Linux, iOS, and Android.
Their lightweight desktop timers take screenshots and measure activity levels so you can monitor your remote team.
Their mobile apps let you track time on the go and offers location tracking via GPS.
Listen in to find out how you can use Hubstaff to turn your business into the well oiled machine you know it can be!
In today's show Mike coaches Ryan Knoll of Tidy Casa Home Cleaning in Phoenix AZ on how to make that transition from part time to full time cleaning company owner.
Do you have two jobs?
Are you ready to hold on to your dream of being a cleaning company owner and let go of your day job?
Mike’s got your back!
FACTORS TO CONSIDER BEFORE GOING FULL-TIME:
Ryan shares with us a “cheap” way for your business to have leads especially for cleaning business starters. Interested? Tune in!
Doing an insane 60 hours a week? This doesn’t have to be your life!
First step to change this is ACCEPTANCE! Accept that this should be not your life!
Word for the day: DIVERSIFICATION
You can’t have only one source of revenue.
You can’t have only one source of leads.
In today’s episode, Mike coaches Melissa Cierly from Your Way Cleaning Services http://yourwaycleaningserviceswa.com/ about managing employees and delagating responsibilities to the other members of the cleaning team.
What if you’re unavailable?
What if you had a bad day?
What if you got sick? (We hope not)
Will your cleaning business also be unavailable? Have a bad day? Will be sick?
YOU need a break! There’s no “I” in TEAM. Delagate responsibilities to your other members! Find out how properly Managing Employees can save you time, money and heartache.
Understand why some customers are very “picky” and would simply leave if they don’t get what they want on the first place. Maybe they don’t want to happen again what happened in their past.
Bonus Tips: How to treat your customers
IT’S ALL IN THE INTRODUCTION:
Introduce your employee to the “picky” customer in a nice way. You can even say that your employee has no other responsibilities other than cleaning his customer's house!
In this episode Mike has special guest Troy Howard share his excitement about So Tell Us, the simple to use application for getting reviews and testimonials to work seamlessly with your website and marketing.
In today's episode Mike coaches Charity Reshard on how to repaid a damaged reputation and maintain excellent relationships with her customers.
Learn how to deal with bad reviews, angry customers and all around pain in the butts and more importantly avoid reputation management issues in the future.
In today's episode Mike coaches Mario Francois on the good, the bad and the ugly of how to advertise his cleaning business.
Learn where you should be investing your time and money and more importantly where you shouldn't.
Today Mike chats with Hanna Kennedy from the ISSA about what the ISSA has to offer owners of cleaning companies.
In today’s episode, Mike coaches Dianna Valle from Honest Maids Clean Living Goodness
http://www.honestmaids.co/ on How to market her cleaning business!
Do you have a cleaning business but you don’t know how to approach your possible customers?
Don’t worry! We Cover that!
Learn how to maximize your awesome personality in your company and marketing efforts.
Bonus Quote: “For it is in Giving that We Receive.”
2ND: KNOW WHO YOUR CUSTOMERS REALLY ARE
Go where your target customers are! Whether it’s in a group, on the park, anywhere! Know their pain, know why your customers get up at night, And use that to introduce yourself and how your cleaning business can help!
3RD Key: Associations and Groups
SUPER FREE NINJA TIP: Always get on the board when you can! Most associations have a board with the president, vice etc. That’s how you will really get to know people because they will put a spotlight to you!
PERKS OF A NINJA: You might not know everybody, but everybody will know you!
>Go to an area where you are demographically fit.
>Join the RIGHT Networks of People and Groups.
>Know your target market.
>Stick around, make a commitment.
>Be consistent and gain their trust!
BONUS: Things to know about associations, groups or leads: Do not expect to get a lead on day 1 or 2. COMMIT. You need to be Patient. You need to be consistent. Thing is, you just need to be there when they needed you. And when you do, say hello to your Customer!
EVENTS AND TRADE SHOWS > Find out how Mike turn your customer’s friends into another customer with just a cup of coffee or lunch!
Finally the lightening round:
“Don’t try to be everything to everybody.” “You need to invest in your business, and the only way to do it is to invest in YOURSELF!
Make sure you only have clean healthy products, Give value upon value.
Keep doing this, when the time comes, they won’t go to look somewhere but the customers will find you!
Inject curiosity to your customer’s mind.
Make them more interested, less bored.
Make your customers feel that you are here because you care, not for the bucks.
Hear how to get a steady stream of eager customers lined to do business with you instead of constantly begging and chasing for accounts.
Today Mike coaches James Reese on the shifts he needs to make in his company to stop the endless cycle of having to go out and get cleaning contracts.
In this episode Mike coaches James Melton of Ug Play Services on how to attract, keep and motivate his best employees ever.
Cleaning employee retention has always been difficult in this industry but Mike gives actionable coaching on how to motivate employees to be their best.
Learn how to maximize your niche with these targeted strategies.
Today Mike coaches Dwayne Martin of A Alberts cleaning in Honolulu on how to reach the ideal clients for his unique method of green cleaning.
Don't miss out on this exciting news from Grow My Cleaning Company. We are hosting a live online training April 14th!
Listen in for all the details and don't miss out!!