This episode features a coaching session, in which Mike Campion shared insights on background checks, commercial vs. residential cleaning, and vacation rental cleaning. He advised against self-background checks and highlighted the need for clear policies on absences and drug use. Commercial cleaning offers growth opportunities, while residential cleaning requires a larger client base. Vacation rentals present challenges due to seasonality. Mike recommended prioritizing recurring residential work and effective communication with clients. Before and after pictures were discussed as less crucial than understanding client pain points and articulating value. Proper insurance coverage for employees using their vehicles for work was also mentioned.
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