We continue our Top Five Countdown of our most popular Youtube podcasts of all time! Coming in at number four, Mike talks with Enid Tate from Enid’s Cleaning Service, who’s been running her business for over 25 years. They dive into the pros and cons of paying cleaning employees by the hour versus a flat rate, and Enid shares her struggles with transitioning her team to a new pay structure. Enid also offers a powerful piece of advice for business owners: don’t take things personally, especially when dealing with client complaints. Plus, Mike dishes out tips on how to manage pay and performance while keeping things simple and motivating for your team. If you're wrestling with employee pay or just looking for real-world advice, this episode is packed with value!
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