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Grow My Cleaning Company's Podcast

Do less and grow FAST. Mike shares the secrets to building a million dollar cleaning company without being a slave to your business.
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Now displaying: Page 1
Apr 25, 2016

In today’s episode, Mike coaches Melissa Cierly from Your Way Cleaning Services http://yourwaycleaningserviceswa.com/ about managing employees and delagating responsibilities to the other members of the cleaning team.

What if you’re unavailable?

What if you had a bad day?

What if you got sick? (We hope not)

 

Will your cleaning business also be unavailable? Have a bad day? Will be sick?



YOU need a break! There’s no “I” in TEAM. Delagate responsibilities to your other members! Find out how properly Managing Employees can save you time, money and heartache.



Understand why some customers are very “picky” and would simply leave if they don’t get what they want on the first place. Maybe they don’t want to happen again what happened in their past.

 

Bonus Tips: How to treat your customers

  • Respect Them
  • Value their Time
  • Don’t do a poor job
  • Don’t take advantage

 

IT’S ALL IN THE INTRODUCTION:

Introduce your employee to the “picky” customer in  a nice way. You can even say that your employee has no other responsibilities other than cleaning his customer's house!

 

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