Cleaning Business Hiring : 027 : Nick Smith

Mike Shares his thoughts on the question of whether or not to hire from within or outside your cleaning company

 

BONUS INFO: There are actually a couple exceptions to the rule read on to discover.

Core Values are the essential to your company and how to integrate them into your hiring process ESPECIALLY when it comes to hiring supervisors and managers. 

Not only it is important that all the front line employees share your core values, but It is CRITICAL that all your supervisors share your core values as well.

BONUS LOVIN: Systems are crucial to getting the right people on your team

Here are some truth bombs on how to promote from within and why you should NOT hire for skill!!

Here is a quick overview of this episode:

• Your best supervisors aren't necessarily going to be from your best employees

• Hire for attitude, shared core values and the right energy 

Just when you think you've heard everything there is to hear, Mike dives into the magic of systems and how an average person with a strong set of systems behind them can be very successful. 

Adding daily Checklists to your cleaning company hiring, can allow crucial information to flow from front line employees to supervisors to you as the owner.  

BONUS LOVIN: Checklists can be used when it comes time to fire, give pay raises or promote

Here are a few more pieces of wisdom:

• Give 10 compliments and encouragements before you give a correction (HINT: This works in your personal life as well)
• When you do give corrections- only give one at a time
• How and when to do employee reviews

If you don’t use the checklists your create, your supervisors definitely aren’t and your employees don't stand a chance at using them. 

Remember, your best supervisors are only going to do 80% of what you do and the employees under them are only going to do 80% of what the supervisor does- you must always be the shining example!

Lightning Round Genius:

• Long term planning is most important
• Don't wait until you’ve sold your company to have that long term mindset 
• Honesty, integrity & follow up 
• Do what you say you are going to do

RESOURCE ALERT- The Peter Principle by Laurence J. Peter and Raymond Hull

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We did another podcast on cleaning business hiring that pairs quite nicely with this podcast- check it out now