Building a Cleaning Business: 028: Evelyn Tavernier

Building a Cleaning Business

Why is it so important to know your numbers when building a cleaning business

Do you know the difference in cleaning companies with the first couple employees, the first ten staff and how things change at every level? Are you struggling with building a cleaning business?

BONUS LOVIN: You can sneak by not really knowing your business in the 0-10 employees, but it is HARD to grow after that without SYSTEMS!

Here are a few of the key numbers you NEED to know to run your cleaning business

• What does it cost to acquire a new customer
• What is the monthly value of an average customer
• What is the lifetime value of and average customer
• What is your gross margin per customer

You can't grow without knowing your numbers. In fact, major purchases and hiring decisions should only be based on your numbers, NEVER your gut feeling. 

You have to understand how one customer works and makes money before you can grow and scale. 

Your foundation and practices need to be  solid before you build. Understand how you make money and if you are profitable at every level

3 things every business has to manage well:

• Get customers
• Provide your service (or product)
• Account for it all

When it comes to providing your service and sometimes even accounting, most business owners realize the need for a system, but they DON’T have a system for Attracting Clients!

Make a system for both your sales and marketing efforts to build your cleaning business.

Problems with salespeople in a small can be overcome with systems saving you time and headache.

Systems can crank out leads every month and you can set them up in such a way to know how many of those leads will turn into bids and sales. 

BONUS LOVE: Automation and systems can make up for an average or even sub par salesperson

The foundation under your systems is mission, vision, values and your core values are foundational to building a cleaning business. 

There is nothing harder than instilling core values in someone who doesn’t share those same beliefs

Learn more about hiring the RIGHT people to build your cleaning business here:

http://growmycleaningcompany.com/cleaning-business-hiring/

Here are some other great ways to connect with us and all sorts of resources to Grow YOUR Cleaning Company:

Subsciribe to us for free on YouTube

Join our amazing Facebook Group FULL of owners of cleaning companies from all over the world

Check out our website where we give away way too many FREE resources to build your cleaning business

Subscribe to our podcast on iTunes

We release new shows every Monday, Wednesday and Friday and they are 20 minute bursts of cleaning company growing dynamite!

And of course, you can always follow us on Twitter